What does a Dyson warranty cover?

We cover warranty of 1 year on Dyson Machines from the date it is purchased. For Vaccum Cleaners, we cover 6 months on Dyson Machines from the date it is purchased. You must provide proof of delivery / purchase before any work can be carried out on your machine under the guarantee. Please keep your purchase receipt. The repair or replacement of your machine under guarantee will not extend the period of the guarantee.

Warranty procedure:

If your machine develops a sudden issue, please contact Dyson support, as they have the expertise to accurately diagnose and resolve problems. While we assure the authenticity of the product, we are not equipped to diagnose technical issues with your machine. Please send all your videos and concerns to the Dyson team directly along with the serial number on your machine. You can reach them at:

https://www.dyson.com.sg/support/contact-us?srsltid=AfmBOoocXJLOYj0olWCW7SCta-R9dm34bsaYnB6O24IHO1RtyFsn0Tuk

If it is deemed by Dyson that the machine is defective due to faulty materials or workmanship, then please share with us all those details at betterbridgetechnology@gmail.com, so we can proceed to the next steps for warranty claim. Here's what isn't covered in warranty:

* Normal wear and tear, including parts that might wear out over time (e.g. fuse, belt, brush bar, batteries, filters etc.).
* Accidental damage
* Damage as a result of use not in accordance with the rating plate.
* Damage caused by not carrying out the recommended appliance maintenance.
* Removal of blockages. If your machine becomes blocked, please refer to the Dyson Operating Manual for details of how to unblock it.
* Damage from external sources such as transit, weather, electrical outages or power surges.
* Failures caused by circumstances outside of Dyson’s control.
* Negligent use, misuse, neglect or careless operation of the machine;
* Use of the machine which is not in accordance with the Dyson Operating Manual;
* Use of a Dyson machine for anything other than normal domestic household purposes in the country in which it was purchased.
* Use of parts not assembled or installed in accordance with the instructions of Dyson.
* Use of parts and accessories which are not Dyson Genuine Components.
* Faulty assembly or installation (except where carried out by Dyson).
* Repairs or alterations carried out by parties other than Dyson or its authorized agents.